Who we are

Suggested text: Our website address is: https://webservernepal.com/about-us

Data breaches

In the event of a data breach, the affected individuals will be contacted within the timescales specified in the GDPR, it will be reported to the Information Commissioner, and a full report – highlighting any risks – will be provided.

Cookies

We may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern;
• To store information about your preferences, and so allow us to customise our site according to your individual interests;
• To speed up your searches;
• To recognise you when you return to our site.
• Remarketing – For example, once you have visited our website you may see 20i adverts to remind you of our products. We also use cookies to exclude existing customers from seeing our adverts.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Embedded content from other websites

 Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Any personal information that you provide by filling in forms on our website. This includes information provided at the time of registering an account, purchasing services from us or requesting further services. We may also ask you for information when you report a problem with our site or the services you have purchased.

If you contact us by letter or email, records of the correspondence may be kept.

Telephone conversations may be recorded for training purposes.

Details of transactions you carry out through our site and of the fulfilment and administration of your orders.

We also record technical data such as your operating system, browser type, referring / exit pages and URLs, number of clicks, domain names and pages viewed in our server logs. This information is used for marketing and security purposes.

In the circumstances where we are acting as a data processor, we shall only act on the instructions of our customer as the data controller. If you provide us with personal data about a third party (for example when registering a domain on their behalf), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.

How we use you personal data

1. To register a customer account.
2. To process orders that you have placed with us.
3. To handle customer service and careers enquiries.
4. To ensure that content from our site is presented in the most effective manner for you and for your computer.
5. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
6. To carry out our obligations arising from any contracts entered-into between you and us.
7. To allow you to participate in interactive features of our service, when you choose to do so.
8. To notify you about changes to our service.
9. To carry out marketing and statistical analysis

What rights you have over your data

You have the following rights with respect to your personal data: –

• The right to request a copy of your personal data which we hold about you.
• The right to request that we correct any personal data if it is found to be inaccurate or out of date. You can view, edit and remove your personal data through the WSN control panel.
• You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by following the Unsubscribe link at the bottom of any emails we send, contacting Customer Services

Where we send your data

By entering into this agreement, you agree to the processing of data by the third parties listed below. When we introduce any new, or change any existing third-party agreements, we will ensure this policy is updated at least 30 days before the new third party processes any data.
 

Company	Service
E-sewa / FonePay /Khalti	Payments
MasterCard Payment Gateway Services	Direct Debit Payments
Nominet	Domain Names
Tucows (OpenSRS)	Domain Names
GeoTrust (Symantec)	SSL/TLS Certificates
Slack	Internal communication of support issues/service incidents.
Google: including Adwords, Google Analytics, Youtube, Drive, Data Studio, Google My Business.	Site analytics, targeting and exclusion from PPC advertising, purchasing data. Reporting on anonymised data.
Facebook & Instagram	Targeting and exclusion from PPC advertising, purchasing data.
Twitter	Targeting and exclusion from PPC advertising
Microsoft: Bing and Office 365	Site analytics, targeting and exclusion from PPC advertising, purchasing data.
Mailchimp	Sending email and email analytics.
Hotjar	Testing of site optimisations (All personal data is anonymised).
OptinMonster	Newsletter signup forms and other modals.